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Gateway Hills
Golf Course
1800 Dimsted Place
If you have questions or would like to schedule a tee time, please call our Pro Shop at (210) 671-3466.
Directions
Hours of Operation
Snack Bar Hours
Lackland Golf Course selected as runner-up by the National Golf Foundation Facilities with Most Improved Loyalty Scores (2007-2008)
NGF RECOGNIZES OUTSTANDING FACILITIES WITH THE 7th ANNUAL CUSTOMER LOYALTY AWARDS
The National Golf Foundation (NGF) is presenting the 7th annual Customer Loyalty Awards to managers of public golf facilities that received high approval ratings in 2008. Awards are also being presented to operators of "most improved" facilities who conducted customer surveys in 2007 and 2008.
The Customer Loyalty Awards are based on surveys fielded through NGF's Voice of Customer Operating Model. Facilities with the highest customer loyalty scores, and most improved facilities, as well as multi-course operators, are being recognized with these awards.
"We are delighted to pay tribute to our best-performing clients with the Loyalty Awards," says Ben Fowler who heads up NGF's voice of customer program. "We believe our Voice of Customer Operating Model, which includes 'Referral Economics' and a 'Revenue Impact Model,' is helping our clients succeed in a difficult economic environment."
Voice of Customer helps golf facility operators increase rounds and revenue simply by listening to their customers' opinions of them vs. the competition. Through Referral Economics, operators can gauge the actual monetary value of their best customers (promoters) as well as their detractors. View the original article.
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