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Contact Information

 

Building 5616, Lackland AFB TX

Phone: (210) 671-3303

DSN: 473-3303

 

Hours of Operation:

Monday - Friday

7:30 a.m. to 4:30 p.m.

 

 

 

 

 

 

ID Cards/DEERS   Location: Building 5616, Room 131 Comm: 210-671-3303 Hours of Operation: 0730-1530, M-F To provide you with faster service, ID cards are by appointment only. Please go to to book yours.

Required Documentation   *Note: All DEERS eligible customers must show two valid forms of ID (see Valid Forms of Identification) required documents mandatory for an ID card and/or Common Access Card (CAC) all documents must be original or notarized copies only. Initial CAC Issue Initial Enrollment of Dependent ID Cards Renewal of CAC Cards Renewal of Dependent ID Cards 100% Disabled Veteran ID Cards Valid Forms of Identification For any scenario not covered, contact the customer support office at 210-671-3303 (Option 1).

 

General Information/Services Provided:

• Identification (ID) Cards

  • Two forms of ID required for sponsor, spouse, and dependent children over the age of 21

  • Dependents that are 21 and older must have college letter stating they are full-time students. The letter must include a projected graduation date from an accredited institution.

  • If spouse is deployed, the civilian spouse must have a Power of Attorney to get an ID Card.

  • Lost ID Card: Ranks E4 and below must bring a signed Lost ID letter (by the First Sergeant or Commander) to the Customer Service Desk, Bldg 5616, Rm 131.

• Name Changes: Original/certified copies of marriage certificate/divorce decree (in English) are required.

• Enroll New Born Baby: Original or certified copies of birth certificate.

*Note: Legal Assistance is a service provided by the 802 MSG/JA office on an appointment basis only for Active Duty, Dependents and Retirees; Reservist/Dependents (Must be on order).

 

 

In-Processing

Location: Building 5616, Room 108

Hours of Operation: 0730-1630, M-F

 

General Information:

• Inbound personnel must report to Bldg 5616, Room 108, with a copy of PCS orders before going on permissive TDY.

• Once assigned (gained) to the base, members will be scheduled for “RIGHT START.”

  • Bring orders, a pen, and all documents provided by previous base when you final out-processed.

• DV in-processing (O-6 and above/Command CMSgts)—FMO will schedule one-on-one appointments.  (Note: Due to the substantial number of Colonels assigned to LAFB, only senior officers billets previously identified are entitled to DV in-processing.)

• For Accessions, if this is your first duty station, stop by the Force Management office with a copy of your EAD orders and all other accession paperwork.

 

Leave Program

Location: Building 5616, Room 106

Hours of Operation: 0730-1630, M-F

 

General Information/Services Provided:

• Submit ordinary leave requests in LeaveWeb NLT 3 duty days prior to departure.

• Advanced, Convalescent, and PTDY are processed on AF Form 988 with commander's signature. Scan and send this form to 802 FSS Force Management Ops org box or drop it off for a leave number prior to departing on leave.

• For emergency leave contact your unit's First Sergeant.

 

For specific information on these areas, please contact the Military Personnel Section.